Contact Us

If you have prescribed a Lilly Oncology product, please call on us at Lilly PatientOne any time your patient needs help with claim appeals, reimbursement issues, or insurance questions.

By phone

Call 1-866-4PatOne (1-866-472-8663), available Monday–Friday, 9 AM–7 PM ET.

Press 1 for benefits and co-pay support;

Press 2 for the Lilly Cares Foundation;

Press 3 for product information.

By fax

Upon completion of the Lilly PatientOne application, you need to fax it to only one number: 1-877-366-0585.